Privacy Policy and Applicant Privacy

This page was last updated on April 5, 2024.

GDPR compliance

At BITDNA we are committed to protect and respect your privacy in compliance with EU- General Data Protection Regulation (GDPR) 2016/679, dated April 27th, 2016. This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Policy applies to the use of our services, products and our sales, but also marketing and client contract fulfillment activities. It also applies to individuals seeking a job at BITDNA.


BITDNA is an application development and design firm that specializes in different technologies and offers clients software design and development services. Our company is headquartered in DKI Jakarta and Banten - Indonesia and you can get in touch with us by writing to [email protected].

When we collect personal data about you

When you interact with us in person – through correspondence, by phone, by social media, or through our (“Site”). When we get personal information from other legitimate sources, such as third-party data aggregators, BITDNA marketing partners, public sources or social networks. We only use this data if you have given your consent to them to share your personal data with others. We may collect personal data if it is considered to be of legitimate interest and if this interest is not overridden by your privacy interests. We make sure an assessment is made, with an established mutual interest between you and BITDNA. When you are using our products.

Why we collect and use personal data

We collect and use personal data mainly to perform direct sales, direct marketing, and customer service. We also collect data about partners and persons seeking a job or working in our company. We may use your information for the following purposes:

  • Send you marketing communications which you have requested. These may include information about our services, products, events, activities, and promotions of our partners. This communication is subscription based and requires your consent.
  • Send you information about the services and products that you have purchased from us.
  • Perform direct sales activities in cases where legitimate and mutual interest is established.
  • Provide you content and venue details on a webinar or event you signed up for.
  • Reply to a ‘Contact me’ or other web forms you have completed on our Site (e.g., to download an ebook).
  • Follow up on incoming requests (client support, emails, chats, or phone calls).
  • Perform contractual obligations such as invoices, reminders, and similar. The contract may be with BITDNA directly or with a BITDNA partner.
  • Notify you about any disruptions to our services (system messages).
  • When we do a business deal or negotiate a business deal, involving sale or transfer of all or a part of our business or assets. These deals can include any merger, financing, acquisition, or bankruptcy transaction or proceeding.
  • Process a job application.
  • To comply with laws.
  • To respond to lawful requests and legal process.
  • To protect the rights and property of BITDNA, our agents, customers, and others. Includes enforcing our agreements, policies, and terms of use.
  • In an emergency. Includes protecting the safety of our employees, our customers, or any person.

Type of personal data collected

We collect your email, full name and company’s name, but in addition, we can also collect phone numbers. We may also collect feedback, comments and questions received from you in service-related communication and activities, such as meetings, phone calls, chats, documents, and emails. If you apply for a job at BITDNA, we collect the data you provide during the application process. BITDNA does not collect or process any particular categories of personal data, such as unique public identifiers or sensitive personal data.

Information we collect automatically

We automatically log information about you and your computer. For example, when visiting, we log ‎your computer operating system type,‎ browser type,‎ browser language,‎ pages you viewed,‎ how long you spent on a page,‎ access times,‎ internet protocol (IP) address and information about your actions on our Site.

The use of cookies and web beacons

We may log information using "cookies." Cookies are small data files stored on your hard drive by a website. Cookies help us make our Site and your visit better. We may log information using digital images called web beacons on our Site or in our emails. This information is used to make our Site work more efficiently, as well as to provide business and marketing information to the owners of the Site, and to gather such personal data as browser type and operating system, referring page, path through site, domain of ISP, etc. for the purposes of understanding how visitors use our Site. Cookies and similar technologies help us tailor our Site to your personal needs, as well as to detect and prevent security threats and abuse. If used alone, cookies and web beacons do not personally identify you.

How long we keep your data

We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems. This helps us to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes. This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it securely. We may process data for statistical purposes, but in such cases, data will be anonymized.

Your rights to your personal data

You have the following rights concerning your personal data that what we are hold your cookies/personal data and or others:

  • The right to request access to the personal data that BITDNA holds about you.
  • The right to request that BITDNA correct your personal data if inaccurate or out of date.
  • The right to request that your personal data is deleted when it is no longer necessary for BITDNA to retain such data.
  • The right to withdraw any consent to personal data processing at any time. For example, your consent to receive digital marketing messages. If you want to withdraw your consent for digital marketing messages, please make use of the link to manage your subscriptions included in our communication.
  • The right to request that BITDNA provides you with your personal data.
  • The right to request a restriction on further data processing, in case there is a dispute about the accuracy or processing of your personal data.
  • The right to object to the processing of personal data, in case data processing has been based on legitimate interest and/or direct marketing.

Any query about your privacy rights should be sent to [email protected].

Changes to this Privacy Policy

BITDNA reserves the right to amend this privacy policy at any time. The latest version will always be found on our Site. We encourage you to check this page occasionally to ensure that you are happy with any changes.

If we make changes that significantly alter our privacy practices, We recommend that you check our Website from time to time to remain updated as to any changes in our Policy or any other policies.

Recruitment Data Protection Notice

This Recruitment Data Protection Notice (the “Notice”) will inform you what personal information we collect, why we collect it and what we do with it. To the extent applicable local laws create additional responsibilities or obligations from those set out in this Notice, we will comply with those additional legal obligations.

When submitting your employment application, your information will be supplied to the BITDNA company in the country in which the job is located. This Notice sets out what information PT. Hana Miranti Indonesia and its subsidiary companies (“us”, “we”, “our”, “HANA Group”) collect and process about you.

  1. Contact Details

    If you have any questions or complaints in relation to the use of your personal information, or this Notice, you can contact our Data Protection Officer at [email protected].

  2. Information that we collect about you

    We collect the information below about you during the recruitment process. If you fail to provide certain information when requested, we will not be able to process your application.

    • Information you provide in your curriculum vitae, application form, covering letter and otherwise during the interview process, including: your name, date of birth, age, gender, home address, personal email address, education, qualification and work experience details, and references.
    • Information we collect or create during the recruitment process including: interview notes, test scores and correspondence between us.
    • Information about criminal convictions if requested: we reserve the right to carry out background checks as part of the recruitment process if required, and provided it is permitted by the applicable laws.
    • Special categories of personal data: where you elect to provide this information to BiTDNA, this may include racial and ethnic origin information, information relating to disabilities, physical or mental health information, and immigration/naturalisation records. We do not require you to submit any special categories of personal data as part of your employment application. If we offer you employment, we may ask you to provide your explicit consent to collect certain special categories of information from you for equal opportunity and diversity monitoring purposes.

    We may also obtain information about you from references you have given, from recruitment agencies (if applicable) and via LinkedIn or other publicly available sources.

  3. How we use this information

    We use the information we collect from you for various purposes, including (but not limited to):

    • Evaluating your suitability for a role at BITDNA;
    • To consider the need for any reasonable adjustments during the recruitment process and to ascertain your fitness to work;
    • If you are initially unsuccessful in attaining selection for the job you applied for, we may retain the information on file with your consent to contact you about other potentially suitable roles within the HANA Group in the future;
    • Creating your employee personnel file, if hired;
    • Maintaining our internal records of employment applications;
    • Protecting the rights and interests of BITDNA and others.

    If you are hired, we will use your information as described in the BITDNA Employee Privacy Policy, which we give to all new employees.

  4. Information that we share

    We may share your personal information with companies, organisations and individuals inside the HANA Group for administrative and management purposes. We may also share some of your data with our insurers, professional advisers, service providers that require access to the data for our business purposes, and any references. If you have questions or need more information, please contact [email protected].

  5. Transfers of your data

    Your personal information may be transferred and stored outside of your country of residence. We have taken steps to make sure your personal information is protected in line with applicable law. You can request further information relating to the transfers of your personal data by contacting [email protected].

  6. How long we keep your data for

    We keep your personal information for as long as is necessary for the purposes identified above. If you are hired, this will be the duration of your employment plus a period to fulfil any post-employment obligations. If you are not hired, we will retain information to deal with claims in accordance with applicable laws. If you would like to be considered for future vacancies that are relevant to your interests and you provide us your consent, we will also keep your personal information so we may contact you about such vacancies.

  7. Your rights

    You have a number of rights when it comes to our handling of your data. These include the following rights (in addition to any other statutory rights you may have under applicable local law):

    • Right to access personal data;
    • Right to restrict processing of personal data;
    • Right to object to processing of personal data;
    • Right to correct inaccurate personal data;
    • Right to request that personal data is erased; and
    • Right to data portability.

    Where we contact you about future opportunities that may match your profile, you have the right to object to this at any stage, and opt out of future updates. You also have the right to object to processing of your personal data where the legal basis of the processing is our legitimate interests.

    If you have a complaint about our handling of your personal information, you may complain to your data protection supervisory authority local to where you live, work or where a breach of the data protection legislation has taken place.

    To exercise any of these rights, please contact our Data Protection Officer at [email protected].